Global SCM BPO Market 2014-2018

Global SCM BPO Market 2014-2018

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Published on Oct 15, 2014 - 85 pages

Supply Chain Management (SCM) BPO is a segment of outsourcing, which consists of subcontracting the SCM business processes of an organization to a third-party vendor that has expertise in the domain. It is an effective strategy of delegating one or more business activities to external companies (vendors), which, in turn, administer and manage the selected activity, based on defined and measurable performance criteria. It helps clients to increase their operational efficiency, concentrate on their core competencies, reduce time-to-market, obtain access to fresh talent and experience along with latest technologies, and build an organization with economical cost structure in the long run.

TechNavio's analysts forecast the Global SCM BPO Market to grow at a CAGR of 9.58 percent over the period 2013-2018.

Covered in this Report

The Global SCM BPO market can be segmented into four on the basis of end-user segments: Manufacturing, Government, Telecom and Communication Service Providers, Media and Technology, Retail and Wholesale, Utilities, Pharma and Healthcare, Professional Services, BFSI, and Others. The report also discusses in detail the market segmentation based on geography, the market landscape and its growth prospects in the coming years.

TechNavio's report, the Global SCM BPO Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers in detail the key leading vendors in the market and a quick understanding of other prominent vendors operating in this market.

Key Regions
  • Americas
  • EMEA
  • APAC
Key Vendors
  • Accenture
  • Cap Gemini
  • Genpact
  • IBM
  • TCS
  • Wipro
Other Prominent Vendors
  • Aegis Ltd.
  • Avnet, Inc.
  • Celestica Inc.
  • Deutsche Bahn AG
  • DHL International GmbH
  • Entercoms, Inc.
  • Exertis Supply Chain Services Ltd.
  • EXLService Holdings Ltd.
  • FedEx Corp.
  • GXS Worldwide, Inc.
  • Havi Global Solutions LLC
  • HCL Technologies
  • Infosys Ltd.
  • Moduslink Global Solutions, Inc.
  • Syncreon International Group
  • OnProcess Technology, Inc.
  • Tech Mahindra Ltd.
  • United Parcel Service of North America, Inc.
  • WNS (Holdings) Ltd.
Market Driver
  • Cost-effective Operations
  • For a full, detailed list, view our report.
Market Challenge
  • Data Security
  • For a full, detailed list, view our report.
Market Trend
  • Cloud-based BPO
  • For a full, detailed list, view our report.
Key Questions Answered in this Report
  • What will the market size be in 2018 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?


Table of Contents

01. Executive Summary
02. List of Abbreviations
03. Scope of the Report
03.1 Market Overview
03.2 Product Offerings
04. Market Research Methodology
04.1 Market Research Process
04.2 Research Methodology
05. Introduction
06. Market Landscape
06.1 Market Overview
06.2 Market Size and Forecast
06.3 Five Forces Analysis
07. Market Segmentation by Service
08. Market Segmentation by End-user
09. Geographical Segmentation
10. Buying Criteria
11. Market Growth Drivers
12. Drivers and their Impact
13. Market Challenges
14. Impact of Drivers and Challenges
15. Market Trends
16. Trends and their Impact
17. Vendor Landscape
17.1 Competitive Scenario
17.2 Market Share Analysis 2013
17.3 Other Prominent Vendors
17.3.1 Aegis
17.3.2 EXL
17.3.3 HCL
17.3.4 Infosys
17.3.5 WNS
18. Key Vendor Analysis
18.1 Accenture
18.1.1 Key Facts
18.1.2 Business Overview
18.1.3 Business Segmentation by Revenue 2013
18.1.4 Business Segmentation by Revenue 2012 and 2013
18.1.5 Geographical Segmentation by Revenue 2013
18.1.6 Business Strategy
18.1.7 Key Information
18.1.8 SWOT Analysis
18.2 Capgemini
18.2.1 Key Facts
18.2.2 Business Overview
18.2.3 Business Segmentation by Revenue 2013
18.2.4 Business Segmentation by Revenue 2012 and 2013
18.2.5 Geographical Segmentation by Revenue 2013
18.2.6 Business Strategy
18.2.7 Recent Developments
18.2.8 SWOT Analysis
18.3 Genpact
18.3.1 Key Facts
18.3.2 Business Overview
18.3.3 Services Segmentation by Revenue 2013
18.3.4 Services Segmentation by Revenue 2012 and 2013
18.3.5 Geographical Segmentation by Revenue 2013
18.3.6 Business Strategy
18.3.7 Recent Developments
18.3.8 SWOT Analysis
18.4 IBM
18.4.1 Key Facts
18.4.2 Business Description
18.4.3 Business Segmentation
18.4.4 Revenue Segmentation by Business Segment
18.4.5 Revenue Segmentation by Business Operation
18.4.6 Revenue Comparison of Business Segments 2012 and 2013
18.4.7 Revenue Segmentation by Geography
18.4.8 Business Strategy
18.4.9 Key Developments
18.4.10 SWOT Analysis
18.5 TCS
18.5.1 Key Facts
18.5.2 Business Overview
18.5.3 Revenue by Business Segmentation 2013
18.5.4 Revenue by Business Segmentation 2012 and 2013
18.5.5 Revenue by Geographical Segmentation 2013
18.5.6 Business Strategy
18.5.7 Recent Developments
18.5.8 SWOT Analysis
18.6 Wipro
18.6.1 Key Facts
18.6.2 Business Overview
18.6.3 Revenue by Business Segmentation 2014
18.6.4 Revenue by Business Segmentation 2013 and 2014
18.6.5 Revenue by Geographical Segmentation 2014
18.6.6 Business Strategy
18.6.7 Recent Developments
18.6.8 SWOT Analysis
19. Other Reports in this Series
List of Exhibits
Exhibit 1: Market Research Methodology
Exhibit 2: Maturity of BPO Market Segments
Exhibit 3: Global SCM BPO Market 2013-2018 (US$ billion)
Exhibit 4: Global SCM BPO Market Segmentation by Service
Exhibit 5: Global SCM BPO Market Segmentation by End-users 2013
Exhibit 6: Global SCM BPO Market Segmentation by Geography 2013
Exhibit 7: Aegis: Business Segmentation
Exhibit 8: EXL: Business Segmentation
Exhibit 9: WNS: Business Segmentation
Exhibit 10: Accenture: Business Segmentation by Revenue 2013
Exhibit 11: Accenture: Business Segmentation by Revenue 2012 and 2013 (US$ million)


Companies Mentioned:

Cap Gemini
Genpact
HCL Technologies
Infosys
TCS
Accenture
Aegis
Avnet
Celestica
Deutsche Bahn
DHL International
Entercoms
Exertis Supply Chain Services
EXLService Holdings
FedEx
GXS Worldwide
Havi Global Solutions
IBM
Moduslink Global Solutions
SyncreonInternational Group
OnProcess Technology
Tech Mahindra
United Parcel Service of North America
Wipro
WNS